ABOUT US
As a courtesy, here are some expectations when making your appointments: • I require a non-refundable $25 deposit due at the time of booking. This will be applied to the cost of your service and the remainder is due the day of your appointment. *Your appointment will not be booked or guaranteed until a deposit is paid.* • No guests, please! • Payment methods I accept include: Cash and credit card only. I do not offer refunds. Your satisfaction is my first priority and should something need attention, please contact me as soon as possible to remediate. • Maintenance is vital and will keep them looking good as new! Fills are recommended every 2-3 weeks depending on retention and how well you take care of them. I will give you the tools you need after your 1st appt to take care of them at home, free of charge. • At your first appt, I block out 2.5 hours for application and your initial consultation to give you the best quality of service possible and make sure as many lashes as possible get an application! • Please make sure you arrive with a clean, makeup-free face. I highly recommend scrubbing your lash line with an oil-free cleanser to rid of any bacteria, oils, sweat, and miscellaneous build up. Makeup removal is an additional $15 up-charge if you are unable to cleanse before you arrive. • If you have a tendency of picking at your brows or lashes, you may want to reconsider this service. This is an investment and I want you to be able to enjoy the value of your extensions! ***𝐁𝐲 𝐛𝐨𝐨𝐤𝐢𝐧𝐠, 𝐲𝐨𝐮 𝐚𝐠𝐫𝐞𝐞 𝐭𝐨 𝐚𝐥𝐥 𝐭𝐞𝐫𝐦𝐬 𝐥𝐢𝐬𝐭𝐞𝐝 𝐚𝐛𝐨𝐯𝐞.***
CANCELLATION POLICY
Effective August 1, 2024, clients will receive a ONE-TIME cancellation credit that can be used whenever you need, and does not expire. If you have used your credit, a note will be made on your account. After using this credit, same-day changes may incur a 50% fee of your scheduled service(s). I recommend using this credit at your best discretion for emergencies or unexpected events. If there is a no-call/no-show, the card on file will be charged 50% of the scheduled service cost. A client is considered a no-call/no show if you are 15 or more minutes late and you have not attempted to contact me. So long as you have done due diligence and contacted me, I do not have a late policy. In circumstances in which you will be late, I will do as much as I can with the time that we have remaining.